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Free standard shipping on orders
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network.
There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
ORA's Microneedle Derma Pen System features extremely fine needles that gently penetrate the skin and stimulate collagen and elastin production, resulting in smoother, firmer, healthier and younger-looking skin. Featuring 5 speeds and an adjustable needle head that allows you to switch to different needles depths (from 0.25mm to 2.0mm), the electric roller uses a vibration mechanism that produces faster and more precise needle strokes, easier and deeper needle penetration compared to manual, non-electric rollers.
Key Benefits:
See detailed instructions manual for more details.
Charging your microneedle derma pen: To charge the device, connect the USB cable (included) to the charging port on the bottom of the device, then connect the USB cable to the USB charger (included) and then charge with an electric outlet. While the device is charging, the device power button will be red and when the device is fully charged it will turn to blue.
Needle head application: Before use, take the needle head and then screw the head into the top of the derma pen by turning the bottom of the head clockwise (to the right) until the head is secure and you cannot turn the head further on top of the device handle. To remove the needle head, turn the head counterclockwise (to the left) and unscrew the head from teh top of the device.
Turning device on & off: To turn on the derma pen, press down on the power button until the device turns on. To turn off the device, press down on the power button until the device goes off.
Changing device speed: The derma pen has 5 speeds and you can change the speed of the device by clicking on the power button. The initial speed when the device is turned on is always Speed 1 (red) which is the fastest speed and then each time you click on the power button the device will change speeds to lower speeds and the power button light will change as listed: Speed 1: 18,000 pulses/minute (red light) Speed 2: 16,000 pulses/minute (purple light) Speed 3: 12,000 pulses/minute (blue light) Speed 4: 10,000 pulses/minute (aqua light) Speed 5: 8,000 pulses/minute (green light).
Selecting roller needle depth: Your device enables you to select any needle length between 0.25mm to 2.0mm. To select the appropriate needle length, turn the needle length adjustment ring on the roller to the desired length and make sure that the triangular cursor on the device is pointing to the desired needle length number. See Treatment Regimen in the user manual for indications on.
Aluminum device, surgery-grade stainless steel needles.
For the latest information, it is recommended to review the ingredient list printed on the packaging of the product prior to usage or consumption.
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